If you are ever dissatisfied, please contact us: hello@jonalynfincher.com If there is any damage or defect, to anything in your order, please contact us within seven days. Otherwise, shipping charges will not be refunded.

For non-damaged or defective items, we offer a seven day return policy. From the time of delivery, you have seven days to initiate a return for a refund. Please email us with your desire to return and we will initiate the process. Once we receive the product, we will issue a full refund minus our original shipping costs. For orders above $50 returns, you may incur a 20% restocking fee. Refunds will be initiated in the same manner of your original payment.

You are responsible for return shipping costs.

Please address the package to:

Jonalyn Studio
PO Box 16753
Hooksett, NH 03106

We regret that we cannot give refunds on custom ordered or commissioned items.

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